Terms of service

Last Updated: February 5, 2026

Overview This website is operated by Surj Performance LLC (DBA Surj Stix). Throughout the site, the terms “we”, “us” and “our” refer to Surj Stix. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms.

SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

SECTION 3 - ACCURACY & MODIFICATIONS We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only. Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

SECTION 4 - PRODUCTS OR SERVICES Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

SECTION 5 - BILLING & ACCOUNT ACCURACY We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

SECTION 6 - THIRD-PARTY LINKS Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

SECTION 7 - USER COMMENTS & FEEDBACK If you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

SECTION 8 - PERSONAL INFORMATION Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 9 - ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 10 - PROHIBITED USES In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.

SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall Surj Performance LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising from your use of any of the service or any products procured using the service.

SECTION 12 - INDEMNIFICATION You agree to indemnify, defend and hold harmless Surj Performance LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service.

SECTION 13 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Delaware, United States.

SECTION 14 - YOUR COMMENTS AND CONCERNS Contact us at:

Surj Performance LLC DBA "Surj Stix"
Address: 350 School House RD Suite G, Hockessin, DE 19707
Email: info@surjstix.com

SECTION 15 - ONE-TIME PURCHASES All one-time purchases are charged in full at the time of checkout. By submitting an order, you authorize Surj Stix to charge the payment method provided for the total amount displayed, including applicable taxes and shipping fees. Orders designated as one-time purchases will not renew automatically.

SECTION 16 - MEMBERSHIP BILLING TERMS By selecting a subscription or membership option at checkout, you agree to enroll in a recurring billing program. Your payment method will be automatically charged at the frequency and price displayed at the time of purchase unless canceled prior to the renewal date. You acknowledge and agree that: Subscription orders automatically renew until canceled by you. The billing frequency (e.g., monthly, 3,6,12 ) and pricing are clearly disclosed at checkout. Charges will occur automatically using the payment method on file. Subscription pricing may include discounted rates compared to one-time purchases. By placing your monthly recurring order of (1,3,6) months - you will be charged (insert price here) Now and every 30 days thereafter until you cancel your subscription. You will receive an electronic notification 5 to 7 days prior to your transaction and receipt after each successful transaction

SECTION 17 - CANCELLATION POLICY You may cancel or modify your subscription at any time by: Contacting Customer Support at info@surjstix.com. Cancellation requests must be submitted before the next billing date to avoid future charges. Once a renewal charge has been processed, it may not be reversed.

SECTION 18 - CUSTOMER ACKNOWLEDGEMENT By placing an order, you confirm that: You understand whether your purchase is a one-time order or a recurring subscription. You agree to the automatic renewal terms where applicable. You authorize recurring charges according to the selected plan.

SECTION 19 - TEXT MESSAGE (SMS) PROGRAM Surj Performance LLC (DBA Surj Stix) may offer marketing and/or transactional text message communications.

Consent to Receive Messages

By voluntarily providing your mobile phone number and checking an SMS consent box on our website forms, you expressly agree to receive recurring automated marketing and/or transactional text messages from Surj Performance LLC (DBA Surj Stix). Consent to receive text messages is not a condition of purchase.

Types of Messages

Messages may include, but are not limited to:

• Promotional offers, discounts, product launches, and marketing campaigns
• Order confirmations, shipping updates, account notifications, and customer service messages

Message Frequency & Fees

Message frequency varies. Message and data rates may apply depending on your mobile carrier plan.

Opt-Out Instructions

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After you send STOP, you will receive a confirmation message and no further messages will be sent unless you re-subscribe.

For assistance, reply HELP or contact us at:

Email: info@surjstix.com
Phone: +1 (732) 614-0458

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Age Requirement

You must be 18 years or older to participate in our SMS program.